This is normally set at 40 which is equivalent to 2920 RPM. It is room sealed and fan assisted. Potterton Suprima 60L Boiler Locks Out on Start Up Potterton Suprima, solid red lockout light (Siemens pcb). Pilot Burner Lights Main burner lights Control box locks out. So, the boiler is likely to lock out, before displaying the fault code. The boiler will require resetting before it will re-light. Check our list of the top 10. Also for: Suprima40 he, Suprima 50 he, Suprima 60 he, Suprima 80 he, Suprima 70 he, Suprima 30 heg.c. What's more, as we've already covered, our boilers come with warranties which are up-to 10 years long. The temperature set point for the heating is too low. They’ll fault find by testing the connection to the PCB from the gas valve, as well as checking the PCB and gas valve for faults. A typical failure will be the red ‘lock-out’ light coming on and the user needing to press the reset button. Suprima 30 HE boiler pdf manual download. possible fault i) Boiler max temperature exceeded for gradient (probable pump jammed or air in the circuit). Boiler is in a small, purpose built brick shed on back of extension, alpong with a frost stat. Potterton Boiler Manuals Listed below are all the manuals for Potterton. Blocking Error is shown in the Flow Temperature and Settings Display. The first time you get a Lock out on your boiler, meaning that the boiler shuts down resulting in you having no … Pilot does not remain alight when knob released. Control Box goes to lockout. to get a fixed price on the screen instantly. Main burner does not light Control Box does not lockout: a) Check main burner gas cock is open. Emergency call out charges, labour costs and replacement parts can easily end up costing you several hundreds of pounds each time. If your boiler has turned off – what is termed a “lockout” and is displaying the low-pressure error code, restarting the boiler will not resolve the issue. Use the Search icon or for mobiles use Menu→Search. The PCB’s would fail prematurley and cause the boiler to stop working. b) Check voltage supply for interference. If you decide to keep an old boiler with no warranty, then it is likely to continue to experience problems and you have got to consider how much that will cost you in the long term. Use our boiler quote calculator (your fixed price will appear on screen). Potterton Suprima 50 Lock Out problem. Got home yesterday and it was on 'lock out', pressure is fine so despite switching it all off etc, can't get it to fire up again. There are two major reasons why a boiler shuts off, either to prevent further damage to the boiler itself or to keep members of the household safe. When your heating is switched off and cool, and you have prepared for the mess, with a bucket at the ready, it is time to release the excess air. Try turning the boiler stat down half way and see if you can limp through until you can get it swapped out Main burner remains alight when thermostat satisfied. New, modern boilers are far more efficient than old boilers, this means they are better able to use the heat they produce and produce less waste. This is achieved by connecting a DC micrometer in series. Perhaps one of these tables will save your time and money. This is when a lockout has occurred and the control has been reset, this event is then stored in the controls memory until another lockout occurs and is reset at which time the display is updated to reflect the new event. a) Check gas supply is available at the pilot burner at the correct pressure. Correct the error, if possible. Want an exact price on a new boiler? Trading address is 1 Station Road, Great Sankey, Warrington, Cheshire, WA5 1RH. c) Check overheat cut off device has not operated. {{ article.digest | limitTo: 60 }}{{article.digest.length > 60 ? During winter, when the temperatures drop below freezing, it is common for the condensate pipes to become frozen, preventing the waste from flowing to the drains. Heatable acts as a credit broker (not as a lender) and offers credit products through a panel of lenders. Just click on the model or the Gas council number and the manual will download at the bottom of the page. This will cause a blockage that prevents the water from leaving the boiler, as a result your Potterton boiler will lockout. Pilot does not Light. Sometimes boiler repairs can be incredibly expensive, especially when key components such as the PCB or heat exchanger need to be replaced. it sounds like a problem with the boiler thermostat, this would mean that the boiler is getting too hot and the overheat thermostat is doings its job and shutting the boiler down. with installation as quick as tomorrow. Over the last 8 months it has occasionally (every month or so) gone to lockout with a different fault each time. I have a Potterton Suprima 80L boiler which is suffering from intermittent lockout. The boiler will then run for a random length of time then the lock-out light comes on again. 08804726 (VAT No. Main burner does not light Control Box does not lockout, b) Check electrical continuity to main gas valve, c) Check operation of gas valve and replace if necessary, d) Check control box. Check whether the gas isolation cock is fully open. Need to know the cost of a new boiler, quick? If this thermostat operates the boiler will lockout and the Status LED will flash Red once a second. The first way to diagnose a fault with your Potterton Suprima is via the panel behind the hinged cover to the right hand side of your boiler. Potterton Boiler troubleshooting. Problem with Potterton Promax 15 HE boiler. Each of them describes the possible problems of a particular model of boiler of this brand. Adjustment in the range is achieved by pressing the + or - buttons whilst the F is displayed in the Status/Function Display. Replace if necessary, Ignition sparks Pilot does not Light. For important faults, alongside the fault code the boiler will lock out. No hot water from your Potterton boiler is not necessarily caused by a faulty diverter valve, it could be caused by another problem such as a faulty Printed Circuit Board (PCB). The boiler is set to give a maximum output of :-12 models - 12 kW 13 kW (Condensing) 15 models - 15 kW 16.2 kW (Condensing) 18 models - 18 kW 19.4 kW (Condensing) 24 models - 24 kW 25.9 kW (Condensing) If your Potterton boilers pressures drop too low, it will stop working and display the E119 error code. In other models, the problem can be identified by visual inspection of the boiler. The CORGI registered installer/maintainer (it's four years old) has now No matter how well you take care of your boiler, wear and tear are inevitable and so over time problems can arise and when they do can cause major inconvenience and discomfort. Condensing Central Heating Boiler. 18 December 2005 at 11:27AM edited 30 November -1 at 12:00AM in In my home (includes DIY) MoneySaving. Ignition lockout: Michael Shergold: ... That is it doesn't lock out if either of the thermostats (cylinder and room) switch it off first. This is useful when diagnosing faults, as failure to carry out a step may point to a malfunctioning component. this reading should not be changed as it affects the minimum heat input of the boiler and may cause noise below this figure. Loose connection on leads to overheat cut off device. Learn all about combi boilers in our what is a combi boiler guide. Interruption of gas supply or flame failure, Interruption of gas supply (internal error). Boiler lockout is a term used by the boiler manufacturers, this means that the boiler has shut down due to any fault or anything which is not under the parameter of the boiler. ... POTTERTON A Trading Division of Baxi Heating UK Ltd (3879156) A Division of Baxi Group Brooks House, Coventry Road, Warwick. 132 replies 202.5K views ... My boiler now does not fire up, even when I set all the devices around the house to call for heat. After a failure, it happens most days. Modern boilers are designed to lockout when there's a safety risk, leaving your home without heating and hot water until the fault is fixed. no. Heatable is authorised and regulated by the Financial Conduct Authority (reference no. Check our list of the top 10 boiler problems common in all types of boilers. If the property has a prepayment meter ensure it has sufficient credit. For more information see the Fault Finding Chart. Pilot Burner Lights. Low boiler pressure is a common problem with all boilers and Potterton boilers are as susceptible to this as any others. This means that you essentially use less energy and therefore save money on your heating bills. Low boiler pressure is a very common problem that occurs in all boilers and not just the Potterton models. Use this clickable form to get a fixed price on the screen instantly. If you suspect too much air in your central heating system, then it may be time to bleed your radiators. Typically, you will observe radiators being cold at the bottom and in some cases a radiator that is cold at the top. Black Friyay Boilers If fault occurs several times, notify heating engineer temperature stat open circuit, Not heat requirement, pump defective, radiator valves closed, Check water pressure and add water if required, No flame detected (no flame message after expiration of safety time), Reset, if fault occurs a number of time, notify heating engineer, insufficient gas , check polarity of line power connection, ignition electrodes and ionization current, Impermissible LPB segment number or equipment number, Incompatibility between LPB interface/basic unit. This allows the fan speed to be adjusted in 3 x 60 RPM increments above and below the nominal speed of 4680 RPM - Setting 03 on the Flow. No Ignition Spark. Free appliance repair help, parts and troubleshooting advice for nonprofessionals. CV34 4LL Boiler lockout on hot water demand (Potterton Combi 100) - CH working fine. View and Download Potterton Suprima 30L installation & service instructions manual online. Get a fixed online quote from £1,695, If your Potterton boiler keeps turning off, with no obvious explanation or error codes, then the only way to find out what is causing the issue is with expert help. This fault usually starts off with the boiler going to intermittent lockout needing to be reset. Modern boilers are designed to lockout when the system detects signs of overheating to prevent serious damage. Want an exact price on a new boiler? The Fix: … 2. Due to being outside, it faces the risk of freezing in the colder months. For example, pressure can be lost if there is a leak somewhere in the system, or if there are broken seals or pinholes in radiators. Replace if necessary. Think you may have an on-going issue with your boiler? If a boiler locks out, it’s because continued operation would be harmful. Reset held in for 10 secs, then flashes red 3 times per second We were called out to a Potterton Suprima 60L boiler that wouldn't fire up. 7 different tables below are an excellent manual for owners of boiler of Potterton brand. The Potterton Suprima has several different derivatives. If the condensate pipe is frozen, your Potterton boiler will lockout and display the fault code E133. You will need to hire a registered Gas Safe Engineer to diagnose and repair the problem. The type of. The one I am referring to is the most common which is the Standard efficiency version commonly known as the 30L, 40l or 50L etc. You’ll need to call a Gas Safe repair engineer. Legal. Check that the boiler is being supplied with power. When this happens, your boiler will stop working and you will have no central heating or hot water. If your Potterton boiler is experiencing issues and you’ve no hot water, the good news is that many problems can be resolved without professional help. This can result in cold or lukewarm water. What's even more, we're able to offer low monthly payments with boiler finance, and even interest free options. Get a fixed quote on a new boiler installation in 60 seconds, here. From the information below it is possible to determine the function the control is performing at any one time. I have a Powermax boiler. However, it is quite common for boilers to lose pressure over time and is often easily fixed without professional help. A reading of at least 7^A DC should be obtained. e) Check ionisation probe circuit for correct flame current. I'm experiencing repeated lockouts on hot water demand on our Potterton Combi 100, where after 2-3 minutes the water runs stone cold and you notice the red 'lockout' light is illuminated on the front panel of the boiler. Thermostat calling lamp should be lit unless internal thermostat is satisfied or external control circuit is broken. You will need to increase the pressure in the boiler, how exactly you do this varies from boiler to boiler, but you can find the exact instructions by referring to the user manual. Pilot established - main burner does not light. Get a fixed price in 60 seconds & installation as quick as tomorrow. Need to know the cost of a new boiler, quick? However, bear in mind that this is a quick fix and does not necessarily fix the root of the issue e.g. Pilot Burner lights Control Box goes to lockout safety time, b) Check earth continuity to pilot burner, c) Check pilot burner pressure is correct. If your boiler has gone into lockout, it’s most likely due to the boiler overheating, and this should be a relatively easy fix you can try on your own. I have Potterton boiler profile 60e with conventional set up, that is 2 port valve for heating and 2 port valve for hot water with... Mould in walls caused by poor ventilation and insulation and type of heating system? Therefore, do not keep trying to restart the boiler before the exact problem has been investigated, diagnosed, and repaired. Ive checked the pressure - its fine just over the 1 in the green band. If your boiler keeps “locking out” with no obvious cause or error code being displayed, then this could be caused by a variety of different issues, including a faulty heat exchanger, faulty thermostat, or a faulty PCB. Baxi error code E133 – ignition lockout. However, if you do not feel confident with this task a local Gas Safe Engineer will be more than happy to do it for you. This can be the result of “cold spots” forming where the air is slowing or preventing the flow of the hot water. a hole somewhere in your heating system, responsible for the gradual loss of pressure. Also for: Suprima 60l, Suprima … Hello, My boyfriend and I recently moved into a house we bought. E133 error code on a Baxi/ Potterton / Main boiler is an ignition lockout fault code. 805259). During winter, when the temperatures drop below freezing, it is common for the condensate pipes to become frozen, preventing the waste from flowing to the … Press the Reset button. Turn the valve using the bleed key and you should hear an audible hiss indicating air is being released. Read more. If you are experiencing the boiler lockout you can press the reset button visible on the boiler. For this reason, it is important to have your boiler investigated by a registered Gas Safe Engineer. Potterton Suprima Boiler Problems This article gives a short overview of the Potterton Suprima boiler problems. 1. c) Check operation of ignitor. Each Potterton boiler has a fault code built into the appliance. b) Check power supply is available to ignitor during ignition period. This sludge can cause blockages and prevent the hot water flowing how it should, leading to cold spots in your radiator. This has been factory set to ensure that the correct air signal pressure is produced and may have been set anywhere between oo and 06. Increase the value with the CH temperature knob or if a room thermostat is connected, increase the temperature on the room thermostat. Heatable uses cookies to give users the best possible experience. If your boiler pressure drops too low, the boiler’s default failsafe mechanism will kick in and the boiler will lockout. a) Check electricity supply is available to boiler and on/off switch is illuminated. In this guide, we will explore some of the most common Potterton boiler problems, along with their error codes and faults and explore some possible solutions. Pilot partially blocked or needs adjusting. This can help the boiler to prevent from lockout. d) Check power supply is available to control box (see wiring diagram). When the hissing stops you can close the valve and proceed to the next radiator. If this is obtained and the control box continues to lock out then replace the control box. Before call the service, conduct an independent examination and draw a parallel between identified problem ant the same one in the manual. That's loooooong. View and Download Potterton Suprima 30 HE installation & service instructions manual online. Installing a new, modern boiler means you are covered by a brand-new warranty (as long as 10 years in some cases), meaning that if any parts fail during that period, the boiler manufacturer will cover the costs and if necessary replace the boiler. Curious to know which boiler brand performed worst? More often than not, an error code will be displayed on the digital display to help you find out what’s wrong with the unit. Control Box goes to lockout. Hi. Find out in our report of the worst boilers. If the issue continues, then the cold radiators may be caused by a different problem, such as sludge deposits. Unfortunately, in many cases, a faulty diverter valve is an expensive part to replace and it makes more financial sense to replace your boiler. Open the gas isolation cock. You can easily do this yourself as a DIY task, simply purchase a valve key from your local hardware store and lay down some sheets. You can read our full articles about dealing with radiator sludge. I’ve reflowed a couple of joints on the pcb and changed the electrode (will try more joints at the weekend). Find out what replacement you need along with costs (takes 60 seconds). Use our boiler quote calculator (no personal details needed). Financial Support: If you are in receipt of certain benefits, you may be entitled to claim a free boiler grant. The water pressure is too low (< 0.5 bar). a) Check ignition of main flame is smooth and reliable. LoveLeads Ltd t/a Heatable is registered in England and Wales No. A boiler overheating is often the result of the safety features failing. Main burner remains alight when on/off switch in 'OFF' position. The boiler has an integral fuse. COVID-19 Notice There’s not a DIY fix for the E09 fault code. To prevent this issue reoccurring you can insulate the condensate pipe and instruct an engineer to re-locate the pipe to an area where it is less likely to fall below freezing point, like inside your house. With that said, one of the most common causes of no hot water is a faulty diverter valve. Check the fuses and switches. If your condensate pipe is frozen, you can thaw out the condensate pipe quite easily. We're still installing boilers, safely. The replacement parts, combined with the engineer’s labour costs can all add up, with some of these higher-end repair jobs costing around £500. Our Potterton Suprima HE 80 is currently faulty again. The type of lockout is shown in the Flow Temperature & Settings Display. Check that the boiler is being supplied with power. Use our quick and easy tool to get your fixed price boiler replacement. If your radiators are not heating up evenly, or you notice that a radiator in a particular location is not getting warm or as warm as it should be, then you may have too much air in your heating system. Open the valves of all radiators connected to the system. Once or twice a week, the boiler either fails to start or starts for a while and then stops. If you have no hot water coming from your Potterton boiler through your taps or shower, then there are many potential causes. Over time diverter valves can become worn and begin to “stick” failing to open completely or only partially opening so that the flow of hot water is reduced. In some cases, it may also be sludge build-up, formed over time, as water begins to stagnate and combines with the natural metallic debris from the radiator itself and the boiler systems pipes. OR iii) Safety thermostat sensor tripped. 7. 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