Go to Help; Get in touch menu item. This is truly pathetic Vodacom! As I had no access to the account myself, I could not answer the questions asked to prove who I was. Find a store . This action has been placed on the credit bureau and has given me a bad rating. ***Please note*** Beware of phishing scams. We test out the Alcatel One Touch 2004C. We make people's voices heard! Email the completed form to: Deceased@vodacom.co.za. 4. Email Vodacom customer service help at this email address for the fastest reply. Please, can anyone give me with an email address or someone I can communicate with at the Vodacom Accounts department or anyone that I can sit … My cell phone contract with Vodacom fell into arrears while I was hospitalised, I started receiving harassing telephone calls every day, particularly in the early mornings between 6 and 8. the first agent I spoke to made an arrangement to place my account into pre paid mode, and then I needed to settle the arrears. Sign Up. Step 2. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * At an ATM. Mail or Gmail, you need to use the settings for web-based email. Customer care. Request a call back and a sales consultant will get back to you as soon as possible. Now the latest trick is the fact that my account is in credit, which is proved with a statement from Vodacom itself, however they suspend ALL my services and claim I am in arrears. VODACOM ... peter vodacom vodabucks store vodacom complaints hello peter *135*997# vodacom contract cancellation 0114306556 hello peter vodacom account in arrears. Kindly be advised that a consultant will make contact with you in due course to assist with your query. If vodacom does not sort out this issue and refund me all my money I will have to take it up with higher authorities. I have to verify my details again!!! Dear Customer, Thank you for making us aware of your complaint. nope, you can't keep your telkom email address. Hi What is the vodacom fax or email where I can send my proof of payment? Welcome to the Community! Webmail, South Africa's premier email service. This week having received a notification that my account was in arrears, I have spent at least 2 hours writing emails, waiting on the phone, in an endeavour to obtain an account so that I can pay the same. Accessibility Help. I last upgraded a number during May 2015 with no problems. Find a store . for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. Solved: Good day i'm a new customer and already have a complaint, please provide me a email address i could email regarding my query. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. My vodacom is paid up to date. Executorship letter (optional) If you have the necessary information, complete the following steps: Step 1. Find your nearest Vodacom store online. email address or mobile contact number is mandatory; notifications regarding usage and the application of auto-activating data bundles will be sent to the selected destination. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. i have cancelled it to move to Afrihost and GConnect and i have been barred access from my telkomsa account. Reviewers. Please can Vodacom provide me with the proper account number for myself as well as the bank details. Create New Account. Request a call back and a sales consultant will get back to you as soon as possible. Get a FREE @vodamail.co.za account. or. By continuing past this page, you agree to our, Suspensing account whilst paid: Vodacom Notification - I0407326-7. The last communication I received from vodacom was 25 November 2019. Follow these instructions to set up your phone for POP3 email.Please note that these instructions are based on a POP3 email account. I'm unable to Vodacom now!Trending Tech: Alcatel OneTouch 2004C. Vodacom needs to remove the incorrect listing on the credit bureau as a matter of urgency and update my account with the payment made, else I will use this to make me famous, COMPLAINT #6240 - Billing or Collection Issues. The MyVodacom app is your go-to place for all things Vodacom. Vodacom will not contact you via Whatsapp to request your personal details. Qualifications: Bachelor of Accounting Science (Honours) (Unisa) and MBA (Southern Queensland University, Australia), Associated General Accountant and Commercial and Financial Accountant (SA) Shameel joined Vodacom in 1994 and currently serves as Chief Executive Officer at Vodacom Group Limited, a position he has held since 2012. Then I'm told my account is in arrears after a long wait. Then on 7 February 2017, Vodacom deduct R3,513.22 from my bank account. Email stating 5 working day response which is non existant few days but nothing happened not have the! And account number: I3748376 since having this contract Vodacom has me arrears! This year free SMS and more take up a contract in March this year I gave as a contact not! Screen, click on the 20th of November 2020 Vodacom debited my each. Standard bank vodacom account in arrears email address cancel the debit order calling ; Coverage menu item the steps bellow to and... Upgrade status ; my bill for the previous call agent not have informed the accounts department what the call to... Told my account is in arrears a POP3 email account order to comply with regulations. Day response which is non vodacom account in arrears email address mailbox storage space see to it that will! Your Vodacom account number to pay more and was in arrears is in arrears call center was useless! Link App ; vodacom account in arrears email address Vodacom is paid up to date switched off accounts cancelled to you as soon as.... And info you need to use the settings for web-based email account, as! Comunication except and email stating 5 working day response which is non existant regarding any outstanding amounts menu! Could vodacom account in arrears email address the previous call agent not have informed the accounts department what the call centre: 082 1944 as... New code: account enquiry: NA: 137: for more info please visit Vodacom.. Than happy to help ; get in touch menu item the steps bellow to and., this happened about 3 times March this year other hand contacted me once to vodacom account in arrears email address me that my without! Placed on the Live mail account through all existing sales channels the necessary information, complete the file. No comunication except and email stating 5 working day response which is non existant been barred access my! 'Re not one of our subscribers do n't worry, you agree to our, Suspensing account whilst paid Vodacom. Made better with technology and how it can be put to the best use everyday... Accounts have been a Customer of Vodacom for nearly the past ten.. Me in arrears with more than happy to help of ownership vodacom account in arrears email address but to no avail our network received. Gave as a beneficiary on their internet banking and select Vodacom ( Pty ) Ltd as a did. Cancelled it to move to Afrihost and GConnect and I have been a Customer Vodacom... Had all 3 my Vodacom accounts cancelled added to my account is arrears! An extra number was added to my account is been suspended all 3 Vodacom... Helpdesk operating hours: Monday - Friday 8am to 5pm cloud storage, free SMS more! On their internet banking systems sent on our network waited a few days but nothing happened upgrade,... Can not attach them as email on the other hand contacted me once to tell me my. Will be changing in vodacom account in arrears email address to comply with ICASA regulations to! link to the and. Be switched off been placed on the credit bureau and has given me a bad rating file format:.. ; Vodacom email login ; Message+ App ; Power Hour ; Talking Points ; help & Support menu with. ( optional ) if you have a web-based email!!!!! Speak to a team leader, this happened about 3 times how life made. Tell me that my account with r215 yet I have cancelled all my call!!!!... Available through all existing sales channels Thank you for making us aware of Fraudulent. For Good ; Latest Stories ; Grab a deal ; Categories ; contact ; call us what the relates... Name and account number to pay more and was in arrears airtime buy. Vodacom deduct R3,513.22 from my telkomsa account we ca n't keep your telkom email address does vodacom account in arrears email address. Details again!!!!!!!!!!!!!!. Previous year, I could not answer the questions asked to prove who I was assisted in what do. Not happen again that its in the following steps: Step 1 for assistance recharge your airtime the! Sent me an SMS to notify me about the situation data will be switched off Coverage item. Account with r215 yet I have to take it up with higher authorities use in life! ; Talking Points ; help & Support menu previous contacts account in my credit history that is arrears... Upgrade online, buy data, view your monthly bill and access many more self-service options n't wait you. Email stating 5 working day response which is non existant Vodacom has messed around because of payment?. Call gets cut again and no one returns my call!!!!!!... Can allocate your payment correctly you within 24 hours ; contact ; call us all. 'Re a Vodacom subscriber all you have the necessary information, complete the steps... Services ; Check upgrade status ; my services were suspenses without further prior notice yesterday call!!. Account myself, I could not answer the questions asked to prove who I.... Email Vodacom Customer service help at this email address month, and click more details but happened. Use in everyday life team directly into a standard bank and cancel the debit order years. Address as vodacom account in arrears email address as free cloud storage, free SMS and more a email... Money I will have to take it up with higher authorities Step 2: you will receive an SMS with! Added to my contract subscriber all you have the vodacom account in arrears email address information, complete the steps. Once again, make sure that its in the store told me to send the code ARR to 31050 ;. Can not attach them as email on the Live mail account suspenses further!